How do I connect my device?
Connecting your device is simple. You can configure it using our provided Socket, MQTT, or NATS details in just a few seconds. No setup or complex coding is required—our plug-and-play pipelines make it incredibly straightforward.
Once connected, your device starts sending real-time data, which is instantly visible on a web-based dashboard. Our platform handles all the backend orchestration so you can focus on building your application, not infrastructure.
What types of protocols are supported?
We support a wide range of standard IoT protocols including GT06, OCPP 1.6, Modbus, Teltonika, AIS-140, and more. Whether you’re in EV charging, fleet management, or industrial IoT, our protocol adapters simplify integration.
Each protocol is available as a dedicated or shared pipeline and comes pre-equipped with necessary parsers, making it easy to visualize and process device data without reinventing the wheel.
What’s the difference between pipeline types?
We offer three main pipeline options: basic, premium, and custom. Basic pipelines are free, shared, and ideal for testing or raw data visibility. They include limited dashboard access and community support.
Premium pipelines include dedicated resources, protocol compliance, APIs, and advanced support. Custom pipelines are built from scratch for your unique business logic, including application development and fully tailored infrastructure.
Can I visualize device data easily?
Yes! Our real-time dashboards automatically subscribe to your live data streams and allow drag-and-drop visualization. You can create charts, maps, tables, and insights using our low-code tools.
Whether you’re working with telemetry, analytics, or predictive models, our dashboard makes it easy to turn data into decisions. It’s flexible, customizable, and designed for speed and clarity.
How is my data stored and accessed?
Data is stored across four tiers—Streaming (in-memory), Hot, Warm, and Cold—based on your latency and durability needs. Each tier offers a tradeoff between speed, persistence, and cost.
For example, Hot storage is ideal for temporary storage accessed in milliseconds, while Warm or Cold tiers are used for historical data, compliance, or audit trails. You can choose the strategy that fits your application best.
Can I remotely configure my devices?
Absolutely. Our Remote Configuration service lets you send updates or settings to your devices over the internet. The platform understands the specific communication language of each device.
This ensures accuracy and minimizes configuration errors. Combined with version control and traceability, you always know what was changed, when, and why—making remote management reliable and transparent.
Do you offer OTA firmware updates?
Yes, our OTA (Over-the-Air) Firmware Management service supports large-scale upgrade rollouts across multiple devices. We provide the framework and tools to handle scheduling, retries, and progress monitoring.
Whether your devices are in remote locations or moving fleets, our platform enables seamless updates with minimal disruption, ensuring all devices stay secure and up-to-date.
How do premium pipelines benefit me?
Premium pipelines come with dedicated compute, storage, and networking resources, ensuring low-latency performance and better SLAs. They also support protocol parsing, device ID management, and direct API integration.
These pipelines are ideal for production use where uptime, data accuracy, and compliance are critical. With 99.5% uptime and SLA-backed support, you can confidently build your IoT application at scale.
Is there support for analytics?
Yes, we offer built-in analytical pipelines for exploratory data analysis, comparative metrics, predictive analytics, and anomaly detection. These can be used to uncover trends or trigger automated actions.
You can extend these with custom processors or integrate with your own ML/AI systems. Our analytics support is modular and powerful—helping you go from data to insight, fast.
